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| Total value for Duty in Canadian Dollars | Fed Ex Base Brokerage fees from USA |
| 1-100 | 21.00 |
| 101-250 | 44.00 |
| 251-500 | 47.00 |
| 501-1000 | 55.00 |
We will add Additional shipping charges
to your bill when shipments are going outside the continental
United States. We will send you an email with our best
estimate for the additional charges and wait for your reply before shipping.
When shipping via the USPS
if your order is will NOT go in a flat rate envelope, we charge you
the amount the USPS or FedEx charges us plus $5.00 to cover additional expenses. International Priority Mail
thinks a phone number it is a good idea. So please include your phone number
Save on International
Shipping Hints
, or 4-8.5oz
tubes will go into a flat rate global priority mail envelope at our
standard flat rate shipping price.
Note:
Occasionally customs inspectors destroy the flat rate envelope and/or
shipping labels during
inspection and then re-mail the package adding new shipping charges
which they try to collect ... when you pick up, or ... when they deliver, your mail. We
have instituted measures to try to stop this (by putting an additional copy of the
shipping label directly on the boxes and inside the flat rate envelopes.) However, if they re-assess you
for additional postage and you can not use the additional label to
convince them that the postage was already paid, and you do NOT owe them
this additional postage ... we are sorry but you will need to pay the additional fee
assessed by your government. We promise the US Postal Service will not
take a package unless we have already paid for the shipping.
Some shippers charge $10.00 for
making address corrections. We expect our customers to enter addresses
correctly, including floor number, apartment number, etc. We will charge
address correction costs back to the cardholder credit card. If you are in
a big city you probably already know what each shipper requires. If you do
not call FedEx (1-800-Go FedEx) to verify exactly what information
is required by them, to identify your location. (Exampes: required
information may include floor number, apartment number, street entrance
information etc.) All boxes sipped FOB shipping point. This means the title (or ownership) of the
contents transfers to you when the carrier takes possession of the box. At this
point the contents are yours and you assume the risk for damage or loss
during shipment. USPS priority does not include insurance without an extra fee. USPS express is automatically covered for $100.00. Should a
FedEx, UPS or USPS shipment (automatically covered for $100.00) be damaged, as the shipper, we will file a claim and when
and if reimbursed by FedEx or UPS, we will credit the Fed Ex, UPS or USPS reimbursement back to the credit
card you used to place your order. Please include a digital picture of damages,
in your email,
to help us with the claim submission process.
Checking your address ... for US States & Territories we suggest you
go to http://www.usps.com click on
make a shipping label and then click on GO. This should bring you
to a blank address form. Fill out the blank form using your address
as both return address and ship to address. When you are done click on continue.
The http://www.usps.com will check the address you entered to see if it matches
with an address in
their data base. If it does not they will give you options to help find
the address they have on file for your area. When you see your matching address proceed to
make a label (click the box indicating you want to make a label without paying for postage).
You now have an exact print out of your address as required by the USPS data
base. Transfer the information from this print out to your order form, when
ordering. Your letter carrier knows you so can make
deliveries even if the address is not perfect. The computer at http://www.usps.com Does
NOT know you and does not allow deviations.
FYI (For Your Information)
After 9-11 the US Postal Service has instituted an address verification process on
their web site. in other words, if you enter a mailing address that is not
in the USPS database they will not recognize it. Naturally they will not allow
us to print a label for an unknown address.
1---- If you use a P.O. Box # you just picked Priority Mail. The post office will not allow
FedEx, UPS or any other carriers to deliver to PO Boxes.
A. As the order gets larger the weight goes up ... there for it cost more to ship
especially to a P.O. Box. We will charge you the difference between what we pay
to send it to your P.O. and what FedEx would charge to send it to the same zip
code.
2---- FedEx (inside the US) and
3.- Shipping includes labor, packaging materials and credit cards processing costs.
No one likes shipping and handling charges, including us. So, just so you know
where your money is going ... let’s look at what's involved:
a-The cost of the box. Take a look when you visit your local post office. Most
have a display that will show you the cost of cardboard/box. The charge $1.65
to $2.00 for a small box.
b-Tape costs $2.00 per roll
c-Packing material, peanuts, popcorn, bubble wrap, "air-bags" etc. runs $30.00 a
bag
d-We try to do our part and recycled boxes and packing material. Here the labor
gets us as it costs almost as much to, go & get the box, break it down, &
store it until we need it for your order, as it does to get it buy and store a
new box
e-Time to make shipping labels. Labels are entered into the "shipping companies"
on line program, and then printed along with a page with your tracking number
f-You will generally get an e-mail that includes your tracking number. (That is
if you send us a correct E-mail address with your order.)
g-Credit card processing fees are for the total charged, not just the products
you ordered
FOB Shipping Point of Origin: For those new to the shipping world FOB (Free On Board or sometimes Freight On Board) Point of Origin is the legal way to telling you that this is the point where the sale is made and the goods become yours. That is to say when the shipping company picks up your order, the "title transfers to you" and the hair products become your property and your responsibility. Should your hair products be damaged in transit, this is your responsibility. We assume you would want your hair products so we would ship replacement products to you, and charge your account accordingly. FedEx, UPS and other shipping companies include insurance of $100.00 in their shipping charge. Should your package be damaged or completely lost you must notify us (include pictures of the damage) so we can submit a claim on your behalf. When and if the shipping company pays us we credit your account. Click to Send Email here --->> Shipping Damage or Loss Report If you do not hear back form us we did not get your Email so please try again. We go out of our way to take care of the folks who order for us.
click here for --->>
Shipping Email
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